Frequently Asked Questions

Patients

Do you accept health insurance, HSA, or FSA?

Not at this time.

We are working to expand our options in this area, and hope to add these during 2018.

Do you accept returns?

Only in special cases, due to the nature of our products, and at cost of $15 for restocking.

If a mistake was made in your order, we are happy to send replacement items.

How long will it take to get my order?

Orders take 3-5 business days on average to arrive, depending on your location.  We strive to ship all orders in 2 business days or less.

As we ship from Chicago using priority mail, delivery to most metro areas will be two days post-shipment.

How much is shipping?

Free on orders $70 and over; otherwise it is $2.99.